Authenticity and warranty

Warranty Terms, Geographical Coverage, and Validity Period

Misani S.p.A., headquartered at Via Cavour 18, 21100 Varese (VA), Italy, hereby issues this International Warranty for jewelry bearing the “Misani” trademark, valid for sales or warranty services in any country.

Warranty Coverage

Misani jewelry, crafted from 18-karat gold and entirely handmade using ancient goldsmith techniques, is guaranteed against manufacturing defects for 12 months from the date of purchase, as indicated on the Certificate of Authenticity. During this period, should any component exhibit a defect confirmed by our after-sales service, Misani S.p.A. will repair or replace the defective component free of charge. All repairs or services outside the Warranty Period will be charged to the customer.

How to Use the Warranty

To utilize the International Warranty, the duly completed and dated Certificate of Authenticity must be presented at the Misani Boutique located at Via Cusani 4, Milan, or any authorized Misani retailer. Please carefully retain the Certificate of Authenticity. All transportation costs, including postage, insurance, and packaging, are the customer’s responsibility.
For further details and a complete list of authorized Misani retailers, please visit our website at www.misanimilano.com or contact us directly via email at info@misanimilano.com.

Warranty Exclusions

This International Warranty specifically excludes cases of normal wear and tear, natural aging, routine maintenance; jewelry in which the original hallmark has been altered or rendered illegible; defects or damage caused by abuse, negligence, accidents, or improper use; defects or damage resulting from unauthorized modifications, tampering, and any intervention by a non-authorized Misani service center. Misani S.p.A. is committed to ensuring the integrity and quality of its Misani jewelry through a rigorous international warranty policy, thus guaranteeing the complete satisfaction of its customers worldwide.

X